Short term rental tips

short term rental tips

short term rentals has seen a constant increase in interest for several years. But in 2021, a lot has changed, especially because of the Covid. It is important to take into account all the changes in the market to maximize your rentals and satisfy your travelers. To do this, cottagecreekvineyard discover our 8 Tips for renting more:

Tip # 1

Giving back human

In short-term rental, it is essential to automate as many tasks as possible. Especially when you have several properties on the market (as an owner or as a sublet). But you have to keep a human relationship with your customers.

It is important to establish cottagecreekvineyard.coma personalized relationship with each one , which may require manual action. This can be set up with messages for example. However, it is not necessary to stop the automatic messages. Simply, it is very appreciated to send a very personalized message during the stay.

This personalization makes it possible to stand out from competitors by offering greater proximity to customers. This cottage creek vineyard proximity also makes it possible to understand the specific needs of travelers, which is a source of new services to offer. Likewise, it promotes feedback with the posting of positive reviews on booking platforms.

We also note that a personalized relationship increases customer loyalty. Travelers who have a positive experience tend to come back. Moreover, short term rental Morgan hill this loyalty can increase the profitability of the property. Indeed, by creating a direct quality contact, customers favor the host's reservation site rather than the platforms for their future stays.

Tip # 2

Offer a personalized touch

Travelers today expect more than hotel standards (cleanliness, decoration, soaps, etc.). They want to have an experience and be surprised (pleasantly). To do this, there are small, simple things to put in place.

A popular item for travelers is offering them cold drinks upon arrival. By putting small bottles of water or even soda in the fridge, customers are surprised at the attention paid. It is also possible short term rental housingto offer local products.

These attentions, which do not require a big financial effort, have a real impact on the feelings and satisfaction of customers.

Tip # 3

To be generous

It is important not to settle for the minimum. The idea here is not to provide free services to its customers, short term rental apartments but rather to give them access to the maximum of what they paid for. For example, if two people have booked accommodation that can accommodate 4 people, it is not enough to just put two towels and make a single bed.

Customers appreciate the effort made not to offer the minimum, they are very sensitive to this.

Of course, there will be abuses, but they will be marginal. You should not deprive yourself of the benefit of being generous for fear of having to wash more towels or of having had a traveler not initially planned.

Being generous brings a lot more to the relationship with clients.

Tip # 4

Give good plans

By knowing your city, it is possible to give information to its customers who very often discover it. The idea is to provide information that they would not find on the internet that only a local can know. This can range from a little-known restaurant, to the indication of a good map to have a panorama on a monument ...

This tip can be given in a personalized message (see tip # 1). The objective is to create more proximity with travelers and allow them to live a quality experience.

The impact will be immediate on their level of satisfaction and on the opinions they can leave on the various booking platforms.